FAQs

What are the shipping cost?

Please refer to our shipping page.

How long does shipping take?

Items Are Shipped Every Tuesday & Friday. Orders must be received the day before Tuesday or Friday in order for it to be shipped on those days.

Please Allow For Another 3-7 Days to Receive Your Gift Box!

All Gift Boxes Are Sent VIA UPS, USPS or FEDEX. Shipping Is Included.

Journals, T-Shirts, Mugs

These items are shipped VIA USPS First Class Mail and may take up to 3 weeks to arrive. Anything under 39.95 will have a shipping cost of 3.99

What is your return policy?

We do not offer any refunds or returns on our gourmet gift boxes due to the nature of the item. All Sales Are Final. However, if you have received the incorrect item, please email us at info@heyyougiftbox.com

We cannot be held responsible for any damaged gift boxes. We do our absolute best to secure all gift boxes to ensure that it arrives in top notch condition and cannot control the delivery mail process.

My gift box arrived damage

If your item is received damage, please contact us at info@heyyougiftbox.com within 24 hours, with pictures and we will be sure to assist you. Please title the subject DAMAGED ITEM RECEIVED.

Do you try all of your gourmet treats?

Absolutely! All of our gourmet treats have been tested and tried by us. All of our treats are fresh and have not expired and are truly gourmet!

Does your Biscotti contain nuts?

Our Biscottis are twice baked and baked in a bakery in small batches that handles nuts. They are rich in taste and super delicious! We pride ourselves in our Gourmet Biscottis! Some of our Biscottis does include nuts.

How can I contact you?

Do you offer gift boxes for corporate or other events for large orders?

Absolutely! We can do special orders for your event! Contact us here so we can find out what you need and we will be sure to get back to you. Please allow us to respond to you within 24 hours.

Are your gift boxes handmade or mass produced?

No way! All of our gift boxes are handcrafted by us! We absolutely do not carry any mass manufactured gift boxes.